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Home > Plan Your Visit > FAQ
FAQ

Seperator
 
Visiting the Museum

Are audio tours available?
Does the Museum allow photography or videotaping?
Do you provide guided tours?
How much time will it take me to view all of the exhibits in the Museum?
I have lost something at the Intrepid. What do I do?
Is the Museum wheelchair accessible?
What are the dining and shopping amenities in the Museum?


Groups

Does the Museum offer children's birthday parties?
Does the Museum offer sleepover programs?
How can I purchase tickets for a group of 20 or more?
How do I arrange for a group visit?
Where can I find out more about bringing a group to the Museum?

Ticket Purchases

How can I purchase tickets for my school group?
I attempted to purchase tickets online but was given a specific time slot, can I come in at that time only?
Is the Growler and Concorde included with admission or do I have to purchase a separate ticket?

Program Offerings

What are some programs the Museum offers to the public?

About the Museum

Can I rent space at the Museum for corporate events, parties or birthdays?
 
Visiting the Museum
top_anchorAre audio tours available?
Yes. For more information, click here.
top_anchorDoes the Museum allow photography or videotaping?
Personal cameras and video are allowed, however professional equipment including the use of tripods are not. If you would like to arrange a photoshoot or use any images associated with the museum, please contact our public relations department at lsacks@intrepidmuseum.org

top_anchorDo you provide guided tours?
The Intrepid offers an array of Guided Tours including specialty tours focusing on: Intrepid, Concorde, and Growler submarine. Please click here to learn more about our Guided Tour program or inquire at the box office or information desk on board. This service is offe#e63639 for an additional fee above the price of admission. Tours for groups of 15 or more are available here.
top_anchorHow much time will it take me to view all of the exhibits in the Museum?
You should plan on spending 2-3 hours to allow for the full Intrepid Experience.
top_anchorI have lost something at the Intrepid. What do I do?
Please fill out this form. We cannot respond individually to all inquiries received. However, rest assu#e63639 that we will contact you either by e-mail or telephone if the article you reported lost has been found, or an article that may be your property has been turned in. At that time we will verify if indeed, the property is yours, and if so, provide information to you on how your property may be returned to your custody.
top_anchorIs the Museum wheelchair accessible?
Intrepid Museum is a certified destination for Accessible NYC for more info visit www.accessiblenyc.org.

Because of the Intrepid’s status as an historic landmark, most, although not all, of the Museum is fully accessible by wheelchair. Areas that are not accessible by wheelchair include the Fo’c’s’le, Combat Information Center, Growler submarine and Concorde. All restrooms and dining areas are fully accessible, as well the flight deck, hangar deck, and mess deck.

For more information about accessibility, please visit our accesibility page or contact the Access Coordinator at access@intrepidmuseum.org or 646-381-5163.
top_anchorWhat are the dining and shopping amenities in the Museum?
Although the museum has reopened after Hurricane Sandy, our Welcome Center - which includes both our retail store and one of the two Au Bon Pain locations in the complex - remains closed. We apologize for any inconvenience. The Au Bon Pain located on the Mess Deck is open and serving soups, sandwiches and snacks. There are also vending machines located on the Pier and the Flight Deck.
 
Groups
top_anchorDoes the Museum offer children's birthday parties?
Yes, click here for information about birthday parties.
top_anchorDoes the Museum offer sleepover programs?
Yes the Intrepid offers overnight programs and dates are extremely limited for more information about our overnight programs click here.
top_anchorHow can I purchase tickets for a group of 20 or more?
Contact: 646-381-5010, or use our Group Info Request form.
top_anchorHow do I arrange for a group visit?
Contact: 646-381-5010, or use our Group Info Request form.
top_anchorWhere can I find out more about bringing a group to the Museum?
Information on group visits can be found on our website, click here for more information.
 
Ticket Purchases
top_anchorHow can I purchase tickets for my school group?
Please contact: 646-381-5010, or use our Group Info Request form.
top_anchorI attempted to purchase tickets online but was given a specific time slot, can I come in at that time only?
The time slot you were given is a reference # that allows us to refer to online ticketing. You may use the tickets purchased online for ANY time throughout the entire day that you have selected, with the exception of Guided Tours, which begin at the time indicated.
top_anchorIs the Growler and Concorde included with admission or do I have to purchase a separate ticket?
The general admission to the museum includes the Intrepid Aircraft carrier and the Growler. The British Airways Concorde is only open for private guided tours and are available daily. Click here for more information.

Growler is subject to close 1 hour prior to the closing of Museum closing.
 
Program Offerings
top_anchorWhat are some programs the Museum offers to the public?
Our education department offers a wide variety of programs to the public of all ages. For more information, please click here.
 
 About the Museum
top_anchorCan I rent space at the Museum for corporate events, parties or birthdays?
Yes. For corporate or social events click here.
For children's birthday parties, click here.