Volunteers share the history and significance of our collection, provide assistance and customer service to visitors, and work to preserve important historical artifacts. When you become a Museum Volunteer, you’re joining a dedicated team who shares similar interests and loves to learn new skills while gaining a greater understanding of history, science and innovation.
Because of the Museum's high profile, vast connections and consistent involvement with the community, there is much to be done behind the scenes. A volunteer in an administrative position might do such things as filing, mailing, labeling, envelope stuffing and data entry. No prior experience is required.
Restoration volunteers help maintain and restore the Museum's aircraft collection through manual labor, such as painting, sanding and riveting. The majority of restoration work is done during the warmer months because the restoration area is on the flight deck. This position reports to the Aircraft Collections Manager and volunteers will have to complete the standard Volunteer training before beginning their assignment in aircraft restoration. Prior knowledge of metal works, painting, or aircraft is preferred and these positions are only available during regular business hours, Monday through Friday.
This is the most common volunteer position and requires a high level of customer service. After learning detailed information about specific exhibits in the Museum, you’ll be explaining areas such as the Captain’s Bridge, Admiral’s Bridge, Flight Deck, Hangar Deck, the Space Shuttle Pavilion and more. The time spent with a guest(s) will usually not exceed ten minutes. You will explain the exhibit, while not diverting guests from their own self-guided tours, but rather adding a human touch and additional information.
Our Information Desk Representative will provide efficient responses to all guest inquiries and deliver unparalleled customer service through comprehensive knowledge of the Museum, including the layout, programming, services available, exhibits, attractions, special events and website, as well as other NYC attractions.
The Intrepid Museum is seeking volunteers to facilitate learning and fun in The Exploreum, the Museum’s interactive hall. Additionally, Facilitators will be responsible for replenishing supplies at exhibits, monitoring and reporting any damage and ensuring that guests are using the exhibits safely and productively. This position requires excellent customer service, energy and strong presentation and communication skills.
Volunteers play an integral role in helping to deliver the Museum's mission: honor, educate and inspire. That’s why we’re proud to offer a wide range of benefits, including:
We welcome all former crew members of Intrepid and Growler—and their families—to visit the Museum and become part of our volunteer family. We are honored to preserve their legacy through the incredible artifacts they donate and the personal experiences they share with visitors.
Our volunteers are critical to enhancing the experience we provide for our guests. Consider becoming a volunteer today.
