Answers When You Need Them

Frequently Asked Questions

Visitor Information

We encourage visitors to purchase tickets online for the quickest Museum entry. Tickets can also be purchased on location, inside our Welcome Center's Box Office. All members of your party (excluding children 0-4) must possess an admission ticket for entry into the Museum. Final Entry and Last Ticket sold one hour prior to closing.

You may purchase tickets at our Welcome Center's Box Office and enter the Museum up to one hour before closing.

Plan to spend two to three hours at the Museum.

Museum admission includes entry to the aircraft carrier Intrepid, the Space Shuttle Pavilion and Growler. The British Airways Concorde is only open for private guided tours, offered daily. Tours are not included with general admission and may be reserved for an additional fee. The line to the submarine Growler and exhibition may close early.

The Museum does not have a visitor parking lot. We are neither affiliated with any parking garage, nor do we validate parking tickets.

Intrepid Marketplace and Aviator Grill offer menus with classic New York flavor. Choose from freshly prepared pizzas, sandwiches, wraps, salads and soups, including gluten-free, vegetarian and vegan options.

Intrepid Marketplace is located on the mess deck of the ship, as well as on the pier.
Hours: Opens 11:00am weekdays | 10:00am weekends

Aviator Grill is located on the second floor of our Welcome Center.
Hours: Opens 10am daily

Vending machines are located on the pier and the flight deck.

Personal cameras and video are allowed. Selfie sticks (or any other camera-extension devices) and professional equipment, including tripods, are not. If you would like to arrange a photo shoot or use any images associated with the Museum, please contact our Public Relations Department at publicrelations@intrepidmuseum.org.

The Museum does not offer bag and coat check facilities. All belongings, including bags, strollers and luggage must remain with visitors at all times.

Strollers, large bags and luggage are not permitted in the submarine or Concorde.

  • A museum admission ticket is required to enter the submarine.
  • The Cold War exhibition is free to the public. 
  • The capacity of both the exhibition and submarine has been reduced. Due to these changes, wait times may be longer. 
  • The line to the submarine Growler and exhibition may close early.
  • Visitors must be at least 40” tall. 
  • All visitors must be able to pass through a replica of the hatch without assistance. 
  • Areas inside are narrow and may not be suitable for visitors with claustrophobia. 
  • Children must be accompanied by an adult at all times. 
  • Strollers, large bags, and backpacks are not permitted. 
  • Food and beverages are not permitted

Majority of the Museum's restrooms are gender-specific, accessible and have baby-changing tables.

The Museum does also have two individual and accessible gender-neutral restrooms located in hangar 3 on the hangar deck.

There are no restrooms located on the flight deck.

Ticketing

Tickets are only valid for entry on the date and within the 30 minute time period indicated. Visitors must arrive at the time indicated on their ticket and will not be permitted to enter before their assigned time.

NYC Residents receive 50% off general Museum admission when presenting a valid government-issued photo ID with a printed address or a current utility or mortgage statement with an address within the five boroughs and a name that matches their photo ID. Discount is eligible for all those in qualifying households.

U.S. military and veterans receive free admission to the Museum with valid identification, thanks to the generous support of Bank of America. Spouses of active-duty service members receive a 20% discount on admission.

Examples of acceptable identification are active duty, retiree or reservist military ID card (DD Form 2 or 2A), civilian retiree card, discharge papers (DD-214), state-issued veteran designation on driver’s license or identification card, or Department of Veterans Affairs (VA) Veterans Identification Card (VIC).

Veterans also receive a 20% discount on Individual, Dual and Family Memberships. Click here for information on the benefits of membership.

Yes. ​ One easy purchase saves 40% on admission to Intrepid Museum and 4 more top NYC attractions with CityPASS® tickets. Visit the attractions at your own pace, in any order, over a 9-day period. & instant mobile ticket delivery. First, buy CityPASS® tickets online for instant mobile ticket delivery. Next, reserve your visit date and time here: My CityPASS®. Learn More

Yes. Create your own New York City experience, including the Intrepid Museum. Save up to 37% on admission to your choice of 3 top attractions (from a list of 10 options) with New York C3®. Available only at citypass.com

Memberships

Your online membership is processed almost immediately, but if you join or renew as a member via mail, it can take 1-2 weeks for processing.

No, members can enjoy their own express entrance through the Museum’s Welcome Center.

Yes, you can visit the Museum as soon as you become a member, but you will need to present photo identification at the box office.

Memberships are non-transferable, so passing a membership card to a non-member, relative(s) or friend(s) is not allowed. Members may be asked to show a form of ID in addition to their membership card.  

All Museum memberships are tax-deductible to the extent allowed by law.

Yes, memberships can be purchased as a gift at any time.

Venue Rentals

Rental prices are quoted upon request and based on event space. Any in-house production costs, such as security, set-up crews and breakdown crews, are itemized for each event and include all labor necessary to make your event successful.

The desired date of your event can be placed on hold. Once the event is confirmed, we’ll provide a contract. At this time, a deposit for half the total fee is required—and is non-refundable.

Rental fees are based on a 4-hour event. Overtime charges will be incurred for each additional hour or portion thereof. Event set-up may only begin once the Museum closes to the public, however, exceptions may be made depending on the production and with management approval.

You may contract with an outside vendor for valet parking, and there are commercial parking lots within walking distance of the Museum.

CxRA is the exclusive caterer at the Museum, and Frost Lighting is the exclusive vendor for lighting within the Museum. Occasionally, there may be other exclusive vendors, which we will communicate upon initial inquiry. We also offer a preferred vendor list for other event needs.

Donations

Yes. Intrepid Museum Foundation is a 501(c)3 tax-exempt organization and your donation is tax-deductible within the guidelines of U.S. law. To claim a donation as a deduction on your U.S. taxes, please keep your email donation receipt as your official record. We'll send it to you upon successful completion of your donation.

A donation receipt will be sent to you at the email address you provide on this form. Please be sure to keep a copy of your receipt for tax purposes. If you select a recurring donation, you will be sent an individual receipt each month when your donation is processed.

If you choose to support the Museum through a donor-advised fund, please understand that you will not receive goods or services in exchange for your contribution. Please consult your fund advisor with any questions. 

Yes! Your gift to the Intrepid Museum is 100% tax-deductible and donors receive no goods or services in exchange for their contribution.

If you are interested in donating artifacts to the Museum’s historic collection, please contact collections@intrepidmuseum.org.

You may mail your donation to:
Intrepid Museum Foundation
One Intrepid Square
12th Avenue and 46th Street
New York, NY 10036-4103
The Museum's tax ID number is 13-3062419.

If you need additional assistance, email support@intrepidmuseum.org or call 646.381.5271

Groups

A group of fifteen (15) or more is considered a group and is eligible for our group discounts and services. If you are looking to purchase tickets for less than 15 people, please visit our online ticket center by clicking here.

General admission to the Intrepid Museum includes the Intrepid Aircraft carrier, Space Shuttle Enterprise, all 26 Aircraft and the Growler. The British Airways Concorde is open for private guided tours and is available daily; however, the visitors can view the outside of the aircraft at any time. Click here for more information.

Growler is subject to close one hour prior to the Museum closing.

The Museum does not offer parking for individual cars, but bus parking is available. There are several lots in the immediate vicinity for cars, vans and trucks. Please note that we are not affiliated with any specific lots or garages.

No, group reservations must be paid in full two weeks prior to your visit. Bookings within two weeks are acceptable, with payment due upon booking. 

There are two dining facilities on the complex: one on the Mess Desk level of Intrepid (where the crew would dine) and one on the second level of our Welcome Center. For your convenience, we offer pre-arranged boxed lunches, which include a sandwich, beverage and snacks—please ask your Group Sales Representative for options and pricing. If your group purchases a lunch package, we can reserve seating in our Mess Deck.

You are welcome to bring a "brown bag" style lunch on board; seating is on a first-come, first served basis. You are not permitted to bring picnic baskets, catered foods (including platters) or alcohol beverages. Food must be eaten in the Mess Deck area or outside on our park-like pier.

We suggest allowing between 2 and 2.5 hours to explore the Museum. Of course, we welcome you to stay as long as you'd like.

Each tour guide will take your group of up to 20 people on an in-depth look at some of the fascinating areas and exhibits that make up the Intrepid Museum. Your knowledgeable guide will also be happy to answer any and all questions.

A private tour does not include the British Airways Concorde or submarine Growler. While guided Concorde tours are available for purchase, we invite you to explore the Growler on your own. VIP Tours can include a private tour of the Concorde or submarine—please inquire within. 

Additional guests that were not included on the reservation prior to 2 weeks before your visit will have to pay full Museum admission.

Our Operation Slumber Overnight program is an incredible opportunity for organized youth groups and families to discover what it takes to eat, live and sleep aboard Intrepid. Learn more here.

Parties must be booked at least 3 months in advance. We require a 25% deposit to hold your date, and we require full payment 2 weeks prior to your event. Parties are very popular, and sell out quickly.

Field Trips

Our on-site group programs for K-12 groups are offered at 10:30am and 11:45am. All programs are 60 minutes unless otherwise noted. Programs for Adult Groups are scheduled by request and subject to availability.

Virtual group programs are offered Monday-Friday from 9:00am-4:00pm. All programs are 45 minutes unless otherwise noted.

Self-guided visits for all schools and educator-led programs for NYC DOE schools are priced at $10.50/person. Please inquire with Group Sales about pricing for all other groups. All NYC DOE, NY and NJ school  groups receive one free chaperone for every 10 students. Exceptions may apply if you are bringing students with disabilities. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities.

The price is $75 per 45-minute online school program. A limited number of free programs are available to New York City Department of Education public schools. Additional funding for schools and organizations in New York and New Jersey is available for specific programs, including classes and groups with disabilities.

The Museum requires a minimum of 1 chaperone for every 15 students for all school groups, including those on self-guided visits. The student-chaperone ratio for educator-led programs may not exceed 6:1. Exceptions may apply if you are bringing students with disabilities.

For virtual programs, the Museum requires a minimum of one chaperone for each online school program, but more are welcome.

If your group has extra time before or after an educator-led program, you may explore the Museum on your own. Please keep in mind that students under the age of 16 must be accompanied by an adult at all times.

Yes, indoor seating for groups located on the mess deck. Seating is on a first-come, first-served basis. Your group may also choose to eat outside on Pier 86. Please note that there are no lunch storage facilities. Food is available for purchase in the Welcome Center at Aviator Grill (very limited seating is available and only to those who purchase at the Aviator Grill; guests may carry their purchases to other seating areas on the pier and on the mess deck). Prepared (or pre-packaged) lunch options are also available to be pre-ordered. On select days, food is also available for purchase on the pier.

We require groups to have a minimum of 10 students in order to participate in on-site educator-led programs or receive group-rate pricing for self-guided visits. Exceptions may apply if you are bringing students with disabilities.

The maximum group size for a program is 50 participants, including adults/chaperones. Groups larger than 50 will be broken into separate groups and charged $75 per program offered.

For educator-led programs, groups larger than 15 students will be divided to work with two or more Museum educators, subject to availability. Don’t worry—students will all do the same thing! Exceptions may apply for groups of students with disabilities. Self-guided groups may stay together or split into smaller groups.

Please keep in mind that students under the age of 16 must be accompanied by an adult at all times.

Cancellations must be made at least 2 weeks prior to the date of visit. If you notify the Group Sales Representative in writing that you’re canceling the visit less than 2 weeks prior to the date of your visit, you’ll be issued a credit valid for 1 year from the date of the original visit. If you don’t provide the required written notice of cancellation, all money paid  will be forfeited, all money owed will be due, and no credit will be issued.  

Tour Guides, Museum Educator Led Tours and/or Workshops are non-refundable; a credit will be issued in the event you must cancel or reschedule your tour, but only if you provide the Museum with the required notice of 2 weeks prior to the date of your planned visit.

The $75 online school program reservations are non-refundable.

The Museum reserves the right to change its schedule and/or hours of operation. We’ll provide as much notice as possible of any changes to the schedule, but if we’re forced to cancel because of a special event or inclement weather, your visit will be rescheduled at no additional cost. If rescheduling the visit is not possible, you will be refunded the full amount paid.