Code of Conduct
Visitor Tips and Guidelines
- All bags, backpacks and/or camera cases will be inspected prior to entering the Intrepid Museum (the “Museum”).
Bag and coat check facilities are not available. Visitors’ belongings, including bags, strollers and luggage must remain with them at all times.
Strollers, large bags and luggage are not permitted in the submarine or Concorde.
- Visitors are required to wear proper attire (as determined by Museum personnel at their sole discretion) while on the Museum property. Shirts and shoes must be worn at all times.
- Visitors should plan to wear comfortable clothing and shoes. Visitors are encouraged to avoid open-toed sandals, high heels, necklaces or other items that can get caught, as well as bags that are too heavy to carry comfortably. Sunscreen and sunglasses are advised.
- The display of profane, obscene or injurious language, texts or graphics for public view is prohibited. Visitors displaying such language on clothing will be asked to either change the garment or otherwise cover the offensive image/language or leave the Museum property.
- Costumes or masks are not permitted at any time.
- To preserve the artifacts on display, visitors are prohibited from touching any of the exhibits or displays. They must exercise due care when taking close-up photographs of any exhibit or display.
- The line to the submarine Growler and exhibition, as well as the Island Bridges, may close early.
- To visit the submarine Growler, all visitors must be at least 40” tall. All visitors, including service and support animals, must be able to pass through a replica of a hatch without assistance.
- Some experiences, including tours and simulators, have height and age requirements.
- The majority of the Museum’s restrooms are gender-specific, accessible and have baby-changing tables.
Two individual and accessible gender-neutral restrooms are located in hangar 3 aboard Intrepid.
There are no restrooms located on Intrepid’s flight deck. - In case of inclement weather, the Museum may close the flight deck and Space Shuttle Pavilion for the safety of all visitors.
- Areas within the Museum may close for maintenance, construction, new exhibit development or special events.
Visitors are welcome to take pictures for personal use only, with a hand-held camera and electronic flash. Photographs cannot be published, sold, reproduced, transferred, distributed or otherwise commercially exploited in any manner whatsoever.
Selfie sticks (or any other camera-extension devices), professional photographic equipment, video cameras, recording devices, tripods, monopods, lights and other such equipment are not permitted without prior written approval from the Museum.
Pets are not permitted. Visitors who rely on service animals or who are training service animals may bring them into the Museum, provided the animals remain properly leashed and are well behaved. Visitors are solely responsible for the care and control of their animals. Service animals must be twelve (12) months or older. Animals under twelve (12) months of age will not be permitted on Museum property.
Police or other certified assistance animals will be permitted when accompanied by a qualified handler on official business.
Personal wheelchairs are welcome at the Museum. Traditional electric assistance scooters are also welcome; however, upright or "Segway" scooters are not permitted on Museum property.
Please note that there are areas of the Museum that are not wheelchair accessible, as they require visitors to navigate stairs and ladders as well as long periods of walking and standing. The Intrepid Museum offers seating along the hangar and flight deck levels, as well as on the pier.
The Museum does not have wheelchairs available for public use. Lightweight stools are available to borrow from the Information Desk.
- Bicycles, scooters, tricycles, skateboards, roller / in-line skates or shoes with wheels are not permitted.
- The takeoff, landing or use of a remote-controlled or unmanned aircraft or drone is prohibited.
- Eating or drinking is only permitted in designated food service seating areas and on the pier.
- Vending machines are located on the pier and the flight deck.
- Alcoholic beverages that are not sold on premises are not permitted. Alcoholic beverages must remain in food service areas.
- The solicitation of visitors or the selling of any items is prohibited within the Museum, at its entrance, on Pier 86 or along boundary sidewalks.
- Minor children should not be left unattended. All visitors under the age of 16 must be accompanied by an adult 18 years or older while visiting the Museum—there are no exceptions. Visitors under the age of 16 unaccompanied by an adult will not be permitted to enter the Museum. For youth/student groups, at least one (1) chaperone is required for every ten (10) children.
- Strollers are permitted in all galleries unless otherwise noted.
- For the safety of our young visitors, carrying children on shoulders is not permitted.
- For the safety of all visitors, running inside the Museum or on Pier 86 is strictly prohibited.
- No visitor is allowed to create or engage in any activity that could be described as a performance, a show or a happening, make a declaration or speech, create a media event or photo opportunity on Museum property or give tours of the exhibitions without prior written approval from the Museum.
- Possession and/or use of any drugs is strictly prohibited anywhere on Museum property.
- No weapons are permitted, including but not limited to firearms and knives.
Offensive, abusive or threatening language or behavior is strictly prohibited.
Intrepid staff and visitors have the right to an environment free from abusive, threatening, or inappropriate behavior. It is at the Museum’s sole discretion to remove any person acting in an unacceptable or inappropriate manner.
In accordance with State and City law:
- Open fires or personal grills are strictly prohibited.
- Smoking, including vaping and smokeless electronic cigarettes, is strictly prohibited anywhere on Museum property or inside any exhibit area. Smoking of any kind on Pier 86 is prohibited by law. The only area in which smoking is permitted is on the sidewalk of 12th Avenue.
- No vandalism. It is illegal to deface, damage, mutilate or destroy the Museum property, artifacts, exhibits or equipment, including altering or tampering with computers or software. Handling artifacts, exhibits or equipment without the presence and permission of a Museum staff member is prohibited.
- Indecent exposure, lewd or sexual acts or behavior are strictly prohibited.
- Fighting, provoking a fight, or engaging in disorderly or boisterous conduct is strictly prohibited.
Failure to adhere to the guidelines and policies of the Museum could result in being denied entry or your immediate ejection from the Museum property without reimbursement of your cost of admission. Please see the back of your admission ticket for additional terms and conditions, including the requirement that you consent to a search of your person and/or belongings if so requested by Museum staff.
THE MUSEUM RESERVES THE RIGHT, AT ANY TIME AND FOR ANY REASON OR NO REASON AT ALL, TO IMPLEMENT ADDITIONAL AND/OR MORE RESTRICTIVE RULES AND REGULATIONS THAN THOSE CONTAINED HEREIN.
IT IS AT THE MUSEUM’S SOLE DISCRETION TO DENY ADMISSION TO ANY MEMBER OF THE PUBLIC WHO IS CONSIDERED TO BE A THREAT TO THE SAFETY OF THE PROPERTY OR VISITORS OF THE MUSEUM.